Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of JournoReach, a product of Dropping Alphas Media LLC, a Wyoming limited liability company — its platform, websites, applications, and services (collectively, the “Service”). You are contracting with Dropping Alphas Media LLC, a Wyoming limited liability company, which together with its affiliates, parent companies, subsidiaries, and successors is referred to in these Terms as “JournoReach,” “we,” “us,” or “our.” JournoReach is a product name and brand, not a separate legal entity.

By creating an account, accessing, or using the Service, you (“you,” “your,” or the “Customer”) agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, you may not access or use the Service.

1. The Service

JournoReach is a software platform that automates outreach to journalists and media outlets. You configure expert profiles (“Personas”) with biographical information and your own outbound email credentials. Our automated workflows match those Personas to journalist queries scraped from public press-request feeds, generate pitch content using third-party large language models, and automatically send those pitches from an email account you provide, presented as first-person communications in the name and identity of the Subject identified in the applicable Persona.

What a “pitch” means in these Terms. A pitch is the entire email message transmitted from your account — its sender information, including the displayed “From” name, originating email address, and any other line identifying or purporting to identify a person who initiated it; its subject line; its body; and its signature block, including any biographical or credential information appearing in that signature — regardless of whether any part of it was written by you, assembled from information you supplied, or generated by a language model. Every reference to a pitch in these Terms covers all of it.

You expressly authorize JournoReach and its automated systems to:

• (a) access the email account credentials you provide for the purpose of sending mail on your behalf,
• (b) generate and transmit pitch content automatically without further review or approval by you, and
• (c) store and process your data in connection with operating the Service.

2. Account Registration & Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to use the Service. By signing up you represent and warrant that:

• The information you provide is accurate, current, and complete;
• You have full legal authority to bind any organization on whose behalf you are registering;
• You are not located in, or a resident of, any country subject to a comprehensive embargo imposed by the United States, the United Nations, the European Union, or the United Kingdom, and you are not on any government denied-party list;
• Your use of the Service will not violate any law, regulation, or third-party right.

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use.

3. Personas and Email Credentials — Customer Warranties

You acknowledge that the Service operates by sending email messages from email accounts you provide, presented as first-person communications from the Subjects identified in the Personas you create. By creating a Persona and providing email credentials, you represent and warrant that:

• The Persona represents a real, identifiable human being (the “Subject”) who exists and on whose behalf you have full legal authority to act. You have obtained and will maintain the Subject's informed, written authorization for you and JournoReach to use the Subject's name, identity, mailbox, sender information, and signature; to compose pitches in the first person as that Subject; and to present and transmit those pitches to recipients as communications from that Subject, automatically and without case-by-case review or approval by either you or the Subject;
• All biographical information, credentials, qualifications, professional titles, affiliations, and expertise areas associated with the Persona are accurate, current, and not misleading;
• You own or have full lawful authority to use the email account whose SMTP credentials you provide. The displayed “From” name, originating email address, and all other sender-identifying information associated with that account are genuine, accurate, authorized by the Subject, and not materially false or materially misleading;
• You have obtained and will maintain all necessary consents, permissions, and licenses required by applicable law (including data protection, anti-spam, and privacy laws) to transmit pitches to journalists in the jurisdictions you target;
• The use of any photograph, headshot, name, signature, or other personal information relating to the Subject does not infringe any privacy, publicity, intellectual property, or other right of the Subject or any third party;
• Every statement of fact in the Persona is true and verified. You represent and warrant, on a continuing basis, that every statement of fact in the Persona — including each qualification, credential, licence, award, title, affiliation, employment history, and claim of expertise — is true, accurate, and not misleading, and that you have verified it;
• No third-party confidential or sensitive data. You have not submitted, and will not submit, any information that is confidential to a third party, any non-public information you are under any duty not to disclose, or any special-category or sensitive personal data.

You acknowledge that JournoReach cannot know what information is confidential to you or to any third party, and does not attempt to determine this.

You are solely responsible for the accuracy and lawfulness of every Persona on your account.

4. Automated Pitches, Identity, and Sender Responsibility

(a) Sender attribution and responsibility. Every pitch transmitted from your account is your communication, and you are its sender. You adopt each pitch transmitted from your account as your own communication, and as its author and publisher, whether the pitch was composed by you, by a member of your team, or autonomously by the Service without human involvement and without your having seen it first. By configuring or enabling a Persona and supplying the email credentials used to transmit pitches, you declare and agree that this is so, and you ratify each such pitch as if you had written and sent it yourself. The Service provides automated drafting and delivery functionality that operates under the authority you grant through those actions.

As between you and us, you are the sender and are solely responsible for every pitch transmitted from your account, its content, and all liability arising from it, regardless of whether you reviewed it before transmission. To the maximum extent permitted by applicable law, you waive any claim against JournoReach arising from the content, accuracy, or effect of any pitch generated or transmitted by the Service.

What this paragraph does and does not do. The attribution and allocation in this paragraph operate as between you and us. They record the parties' agreed understanding of who is responsible for each pitch, and they govern how any loss arising from a pitch is borne between us. They do not purport to determine, and cannot determine, how any court, regulator, or other third party characterises either party's conduct under any statute or at law, including whether any person originated, initiated, transmitted, sent, published, or is otherwise responsible for a message. Nothing in this paragraph limits your responsibility under this Section, the waiver set out above, or your obligations under Section 15. If any characterisation in this Section is held not to determine a party's status under any law, your adoption of each pitch, the allocation of responsibility, and the waiver each continue to apply in full according to their terms as between you and us.

(b) Use of the Subject's identity. The Service sends each pitch in the name and identity of the Subject identified in the applicable Persona, including where the Subject is someone other than you. Each pitch is presented to its recipient as a first-person communication from that Subject and may use the Subject's name and identity in the sender information accompanying the pitch, including the displayed “From” name and originating email address, and in the pitch itself, including its subject line, body, and signature block. By creating or enabling a Persona, you expressly direct and authorize JournoReach and its automated systems to make those identity representations to each recipient.

You are solely responsible for the existence and identity of the Subject, the authenticity and accuracy of every identity attribute used, and your authority and the Subject's authorization for each such use. Any pitch sent under a fabricated, inaccurate, misleading, or unauthorized identity constitutes your material breach of these Terms where that identity, or the information it was drawn from, was supplied or authorized by you. Where an identity attribute was instead invented by the Service and did not originate with you, that is not of itself a breach by you — but you remain the sender of the pitch, and paragraph (a) of this Section continues to apply to it in full. In either case, as between you and us, all resulting responsibility and liability are yours.

Without limiting the foregoing, for each pitch that constitutes a commercial electronic mail message, you are solely responsible for ensuring that its header information, including its originating email address and “From” line, is accurate and not materially false or materially misleading, and that its subject heading does not materially mislead a reasonable recipient about the message's contents or subject matter, consistent with 15 U.S.C. § 7704(a)(1)–(2).

(c) No human review. You expressly acknowledge and agree that no employee, contractor, or other human agent of JournoReach reads, reviews, edits, verifies, fact-checks, or approves any pitch before it is transmitted. Pitches are generated and sent automatically. This is a deliberate design of the Service and an essential basis of the bargain between us. By enabling a Persona, you affirmatively elect fully automated generation and transmission. If you require human review of any communication before it is sent, you must not use the Service.

(d) THE SERVICE GENERATES PITCH CONTENT USING THIRD-PARTY LARGE LANGUAGE MODELS. SUCH OUTPUT IS PROBABILISTIC AND UNREVIEWED. IT MAY CONTAIN INACCURACIES, FABRICATED FACTS, INVENTED CREDENTIALS, QUALIFICATIONS OR AFFILIATIONS, HALLUCINATED QUOTATIONS OR STATISTICS, FALSE ATTRIBUTIONS, OR STATEMENTS ABOUT YOU OR ANY THIRD PARTY THAT ARE UNTRUE.

JOURNOREACH MAKES NO REPRESENTATION OR WARRANTY AS TO THE ACCURACY, TRUTHFULNESS, ORIGINALITY, SUITABILITY, LAWFULNESS, OR NON-INFRINGING NATURE OF ANY GENERATED CONTENT.

(e) Automated safeguards and their limits. The Service currently applies automated checks to generated content before transmission, including checks intended to detect or remove certain third-party references, template placeholders, and unsupported claims. These checks are deterministic software, not review by a person. They cannot determine whether anything stated in a pitch is true and cannot identify or prevent every inaccurate, misleading, unlawful, or otherwise problematic statement. No part of the checking process involves a human reading the pitch.

We may add, change, suspend, or remove any automated check at any time and without notice. The existence, availability, configuration, scope, operation, or effectiveness of any check is not a representation, warranty, covenant, service level, or term of this agreement, and a check's absence, failure to operate, or failure to identify or remove content does not constitute a breach of these Terms. You accept the residual risk that a pitch may contain inaccurate, misleading, unlawful, infringing, or otherwise problematic content despite any automated checks. Your responsibility under this Section applies in full regardless of whether any check is used or how it operates.

(f) Disclosure of automation is your decision. Whether the use of automated or AI-assisted drafting must or should be disclosed to a recipient is a determination only you can make, because only you know the representations you and the Subject have made to that recipient and the policies of the publications you approach. You are solely responsible for determining whether any law, regulation, professional obligation, or publication policy applicable to you or the Subject requires such disclosure, and for making it. JournoReach does not make, and does not undertake to make, any such disclosure on your behalf.

5. Acceptable Use

You agree not to use the Service, and not to permit any third party to use the Service, to:

• Send unsolicited bulk commercial email (“spam”), or any communication that violates the CAN-SPAM Act (US), CASL (Canada), the GDPR or ePrivacy Directive (EU/UK), or any other applicable anti-spam, electronic communications, or data protection law;
• Present any pitch as being from a fabricated person or from any person who has not given informed, documented authorization for that use; misrepresent any person's identity or affiliation; or create a Persona that does not correspond to a real, consenting human being;
• Transmit any content that is unlawful, defamatory, libelous, harassing, threatening, abusive, obscene, hateful, fraudulent, deceptive, or that infringes any intellectual property, privacy, publicity, or other right of any person;
• Promote, market, or solicit on behalf of any of the following without our prior written consent: pharmaceuticals, prescription or controlled substances, gambling or gaming, adult or sexually explicit content, tobacco or vaping, firearms or weapons, cryptocurrency promotions or initial coin offerings, multi-level marketing schemes, payday lending, debt collection, or any other regulated, restricted, or high-risk industry;
• Pitch content related to ongoing litigation, criminal proceedings, regulatory investigations, or matters likely to give rise to defamation, privacy, or publicity claims, in each case without independent legal review;
• Reverse engineer, decompile, disassemble, scrape, copy, modify, sublicense, or create derivative works of the Service or any part of it;
• Access the Service by any means other than the interfaces we provide, including automated scraping, bots, or rate-limit circumvention;
• Interfere with, disrupt, or attempt to gain unauthorized access to the Service, our servers, networks, or any other user's account;
• Use the Service to harm, defame, or harass any journalist, publication, or third party;
• Use the Service in connection with any election campaigning, political advocacy, or government lobbying activity that is regulated by election or lobbying disclosure laws, without complying with all such laws;
• Use the Service in any way that would expose JournoReach to legal, regulatory, reputational, or financial risk, as determined by JournoReach in its sole discretion.

Compliance with applicable law is your responsibility, not ours. You are responsible for determining which anti-spam, data protection, electronic communications, advertising, and consumer protection laws apply to your pitches in every jurisdiction where the recipient is located. You are responsible for complying with all such laws in full.

6. Monitoring, Complaints, and Takedown

Your monitoring obligation. You must monitor the pitches sent from your account. You must notify us promptly at support@journoreach.com if you become aware that any pitch contained an inaccurate, misleading, defamatory, or unauthorised statement, or if you receive any complaint from a recipient or any third party concerning a pitch.

Why this obligation is yours. Our automated systems select recipients and generate pitch text under the authority you grant by configuring and enabling a Persona. That automated operation does not alter the allocation of responsibility in Section 4.

You are nevertheless the only person who can know whether what a pitch says about you or your Subject is true — you supplied the biographical information, you know the Subject's actual qualifications and history, and you know what you have previously told the people you are approaching. We have no way to verify any of that. The obligation to check therefore sits with you, and we ask you to tell us promptly when something is wrong so that we can act on it.

Our suspension right. We may suspend or disable any Persona, or your account, immediately and without notice, on receipt of a credible complaint or where we reasonably believe a pitch has caused or may cause harm to any person. We are not obliged to monitor pitch content, and no suspension right creates any duty to do so.

7. Subscription, Fees & Payment

Access to the Service requires a paid subscription, except where JournoReach has granted you a trial in writing or via the in-app interface. By subscribing, you authorize us and our payment processors (currently Stripe, Inc.) to charge your payment method on a recurring basis at the rate and frequency disclosed at checkout, until you cancel.

Trial terms. New accounts are eligible for a free trial limited to fifteen (15) outbound pitches sent by the Service on the account's behalf. No payment method is required to begin the trial. Once the 15-pitch limit is reached, the Service will cease sending further pitches until the account purchases a paid plan. Trials are available once per account. Attempts to obtain multiple trials by creating additional accounts, using disposable or alias email addresses, or otherwise circumventing this limit may result in immediate suspension or termination. We may change the trial terms (including the pitch limit) at any time with prospective effect.

Refunds. All fees are non-refundable except where required by law. We do not offer refunds for partial billing periods, unused services, or accounts terminated for breach of these Terms. We may, in our sole discretion, issue a refund as a goodwill gesture; doing so does not waive our right to refuse future refunds.

Chargebacks. If you initiate a chargeback or payment dispute with your card issuer in respect of any charge for the Service, we may immediately suspend or terminate your account, retain all data on your account, and pursue collection of the disputed amount along with any reasonable costs we incur. You agree that, where permitted, we may produce these Terms and your acceptance record as evidence in any chargeback dispute.

Taxes. Fees are exclusive of all applicable taxes (including sales and use taxes, VAT, and GST where applicable). You are responsible for paying any taxes imposed in connection with your use of the Service, except for taxes on our net income.

Price changes. We may change our fees at any time on at least 14 days' notice (delivered by email or in-app). Continued use of the Service after the effective date constitutes your acceptance of the new fees.

8. Cancellation

You may cancel your subscription at any time through the Stripe customer portal linked from your account settings. Cancellation takes effect at the end of the current billing period; you will retain access until then. We do not provide refunds for unused portions of any billing period.

9. Suspension and Termination

We may suspend or terminate your account at any time, with or without notice, with or without cause, in our sole and absolute discretion. Without limiting the foregoing, we may immediately suspend or terminate your account if we believe (in our sole judgment) that:

• You have violated these Terms or our acceptable use rules;
• Your use of the Service exposes us to legal, regulatory, or reputational risk;
• Your account has been associated with spam complaints, blacklist listings, abuse reports, or chargebacks;
• You have provided false or misleading information about a Persona, its Subject, or its email credentials;
• Required by law, court order, regulatory authority, or our payment processors;
• Continuing to provide the Service to you would adversely affect our other users, our business, or our infrastructure.

Upon termination:

• (a) your right to access and use the Service ends immediately;
• (b) we may delete all your account data, including Personas and credentials;
• (c) you remain liable for all fees accrued before termination;
• (d) any provision of these Terms that by its nature should survive termination will survive, including Sections 3, 4, 5, 6, 10, 11, 12, 13, 14, 15, 16, 17, and 18.

We will not be liable to you or any third party for any suspension or termination of your account, regardless of the reason.

No right to a refund on termination for cause. If we terminate your account for breach of these Terms or for any of the reasons listed above, you are not entitled to a refund of any prepaid fees.

10. Data Storage and Email Credentials Disclosure

By using the Service you acknowledge and consent to the following data-handling practices, which are described in further detail in our Privacy Policy:

• The SMTP credentials you provide are encrypted at rest using AES-256-GCM with a key stored separately from the database. Our automated pitch-sending systems and authorized personnel can decrypt them when necessary to operate the Service. We recommend using a dedicated email account or an app-specific password (such as a Gmail App Password) rather than credentials that protect other sensitive systems.
• Pitch content, recipient email addresses, and message metadata are stored indefinitely for analytics, debugging, and operational purposes. These records are linked to a Persona by email address rather than to your user ID, so they remain identifiable and survive deletion of your account. They are not anonymized. You may request their deletion under Section 9 of our Privacy Policy.
• Persona biographical information (including any photograph or signature you upload) is stored on our infrastructure and shared with third-party large language model providers for the sole purpose of generating pitches.

11. Intellectual Property

Our IP. JournoReach and its licensors own all right, title, and interest in and to the Service, including all software, designs, trademarks, logos, documentation, and all related intellectual property rights. These Terms grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service strictly in accordance with these Terms. No other rights are granted to you, expressly or by implication.

Your content. You retain ownership of the Persona biographical information, headshots, signatures, and other content you upload (“Customer Content”). You grant JournoReach a worldwide, royalty-free, sublicensable license to host, store, transmit, display, modify, and process Customer Content solely for the purpose of providing and improving the Service, and to share Customer Content with the third-party service providers (such as large language model APIs) we use to operate the Service.

Aggregate data. You agree that we may collect, use, and disclose aggregated, de-identified, or anonymized data derived from your use of the Service for any purpose, including service improvement, analytics, benchmarking, and marketing, provided such data does not identify you or any individual.

Feedback. If you submit suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use them for any purpose without compensation or attribution to you.

12. Confidentiality of Service Methods

Confidentiality of Service methods. The prompts, matching and scoring logic, model selection, workflow design, and technical implementation of the Service are the confidential information and trade secrets of Dropping Alphas Media LLC, a Wyoming limited liability company. You must not disclose, publish, reverse-engineer, or reproduce them.

For the avoidance of doubt, nothing in this Section restricts you from truthfully describing your own use of automated or AI-assisted tools, from making any disclosure required by law or by a publication’s policies, from answering truthfully any question from any person about whether, how, or with what tools a communication was produced, or from volunteering that information — including that a communication was generated automatically, with the assistance of artificial intelligence, or using JournoReach. That freedom covers identifying the tools used and describing at that level of generality how they were used. It does not extend to publishing the text of our prompts, our matching or scoring logic, or our workflow design.

Nothing in this Section restricts you from disclosing information to a regulator or other government or law-enforcement authority, to your legal advisers, or in response to a subpoena, court order, or other legal process. This Section protects our methods; it does not require you to make, and must not be read as requiring you to make, any misleading statement to any person.

Whistleblower immunity (18 U.S.C. § 1833(b)). Notwithstanding anything in this Section, you are hereby notified that under the Defend Trade Secrets Act of 2016, an individual will not be held criminally or civilly liable under any federal or state trade secret law for disclosing a trade secret (a) in confidence to a federal, state, or local government official, either directly or indirectly, or to an attorney, solely for the purpose of reporting or investigating a suspected violation of law, or (b) in a complaint or other document filed in a lawsuit or other proceeding, if that filing is made under seal. An individual who files a lawsuit for retaliation by an employer for reporting a suspected violation of law may disclose the trade secret to the attorney of the individual and use the trade secret information in the court proceeding, if the individual files any document containing the trade secret under seal and does not disclose the trade secret except pursuant to court order.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JOURNOREACH AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, UNINTERRUPTED USE, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

WITHOUT LIMITING THE FOREGOING, JOURNOREACH DOES NOT WARRANT THAT:

• (A) THE SERVICE WILL MEET YOUR REQUIREMENTS;
• (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR HARMFUL COMPONENTS;
• (C) ANY PITCH WILL BE DELIVERED, READ, OR RESULT IN MEDIA COVERAGE OR ANY OTHER OUTCOME;
• (D) THE CONTENT OF ANY PITCH WILL BE ACCURATE, NON-DEFAMATORY, NON-INFRINGING, OR LAWFUL;
• (E) ANY EMAIL DELIVERY METRICS OR ANALYTICS ARE ACCURATE; OR
• (F) ANY DEFECTS WILL BE CORRECTED.

YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SERVICE IS TO STOP USING IT.

Some jurisdictions do not allow the exclusion of certain warranties or implied terms. In those jurisdictions, the above exclusions apply to the maximum extent permitted by law and any non-excludable warranty is limited to the minimum scope and duration permitted by law. To the extent you acquire the Service for business or commercial purposes, you and JournoReach agree that any implied warranties or consumer guarantees that may otherwise apply are excluded to the fullest extent permitted by law.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL JOURNOREACH OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOST GOODWILL, BUSINESS INTERRUPTION, REPUTATIONAL HARM, OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF JOURNOREACH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL JOURNOREACH'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EXCEED THE GREATER OF (A) USD $100 OR (B) THE TOTAL AMOUNT PAID BY YOU TO JOURNOREACH FOR THE SERVICE IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

The limitations in this Section apply to the fullest extent permitted by law and apply even if any limited remedy fails of its essential purpose. The parties agree that the above limitations are an essential basis of the bargain between them and that the Service would not be provided to you without these limitations.

15. Indemnification

You agree to defend, indemnify, and hold harmless JournoReach, its affiliates, and their respective officers, directors, employees, agents, contractors, suppliers, and licensors (collectively, the “Indemnified Parties”) from and against any and all claims, demands, actions, proceedings, losses, damages, liabilities, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys' fees and disbursements) arising out of or relating to:

• Your access to or use of the Service;
• Any Customer Content you upload, create, or transmit through the Service;
• Any pitch sent from your account, regardless of whether it was generated automatically by the Service;
• Any breach or alleged breach of these Terms, including any of your representations and warranties;
• Your violation of any law or regulation, including any anti-spam, electronic communications, data protection, defamation, privacy, publicity, advertising, or consumer protection law;
• Any claim by any Subject (including any person on whose behalf a Persona was created) that you lacked authority to act on their behalf or that the Persona's information is inaccurate, misleading, or infringing;
• Any claim by any journalist, publication, or recipient relating to the content, accuracy, or unwanted nature of any pitch;
• Your infringement, misappropriation, or violation of any intellectual property, privacy, publicity, or other right of any third party;
• Any claim, by any person, alleging defamation, libel, slander, false light, public disclosure of private facts, intrusion upon seclusion, breach of confidence, misappropriation of name or likeness, violation of any right of publicity, or any other reputational, privacy, or dignitary tort, in each case arising out of or relating to any pitch sent from your account or any information you supplied to the Service;
• Any claim or enforcement action under the CAN-SPAM Act, including 15 U.S.C. § 7704(a)(1)–(2) concerning materially false or misleading header information or deceptive subject headings; under Cal. Bus. & Prof. Code § 17529.5, Washington's Commercial Electronic Mail Act, or any other state commercial-email statute; under any state unfair or deceptive acts and practices (UDAP) statute; under section 43(a) of the Lanham Act (false advertising); under the FTC Act; under the GDPR or UK GDPR or the Privacy and Electronic Communications Regulations; or under any other federal, state, or foreign statute governing commercial electronic mail, unfair or deceptive acts or practices, false advertising, or data protection;
• Any misrepresentation made by you to JournoReach or any third party.

We may, at our option, assume the exclusive defense and control of any matter subject to indemnification by you, using counsel of our choosing. You will reimburse all costs and expenses we incur in doing so, including reasonable attorneys' fees and disbursements, as they are incurred.

You agree to cooperate with our defense of such claim. You will not settle any claim that affects JournoReach without our prior written consent.

We will give you notice of any claim for which we seek indemnification within a reasonable time after we become aware of it. Our failure or delay in giving that notice reduces your obligations under this Section only to the extent you are actually prejudiced by it, and does not otherwise relieve you of those obligations.

Cap on your indemnity obligations. Your total obligations under this Section will not exceed the greater of (a) USD $1,000 or (b) the total amount you paid to JournoReach for the Service in the twelve (12) months immediately preceding the event giving rise to the claim. Subject to that cap, your obligations under this Section are not reduced by the limitation of liability in Section 14.

16. Modification of the Service and Terms

We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice, in our sole discretion. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

We may revise these Terms from time to time. The revised Terms will be posted at https://app.journoreach.com/terms and will become effective on the date posted, except that material changes will become effective no earlier than 14 days after we provide notice to you (by email or in-app). Your continued access to or use of the Service after the effective date of any revised Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

17. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes) are governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to its conflict of laws principles.

Courts. Where a dispute or claim is not subject to arbitration under this Section — because you have opted out, because it falls within the small-claims or injunctive-relief carve-outs below, or because any part of the arbitration agreement is held unenforceable — you and JournoReach agree that the courts of the State of Wyoming, USA have exclusive jurisdiction to settle it, and you irrevocably submit to the personal jurisdiction of those courts. You waive any objection to venue in those courts on grounds of forum non conveniens or otherwise.

Binding individual arbitration. Except as set out below, you and JournoReach agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service, whether in contract, tort, statute, or otherwise, will be resolved by binding individual arbitration administered by the American Arbitration Association, rather than in court. The arbitration will be seated in Sheridan, Wyoming, USA and conducted in English, and the substance of the dispute will be governed by the laws of the State of Wyoming, USA. Judgment on the award may be entered in any court of competent jurisdiction. This arbitration agreement — including its formation, validity, interpretation, and enforcement — is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. The parties agree that these Terms evidence a transaction involving interstate commerce.

Notice of Dispute and informal resolution first. Before initiating arbitration or any court proceeding (other than a small-claims action or an application for interim or injunctive relief), the party raising the dispute must send the other a written Notice of Dispute and then allow sixty (60) days to resolve it informally. Your notice must be emailed to support@journoreach.com with the subject line “Notice of Dispute”; ours will be sent to the email address on your account. A Notice of Dispute must state the sender's name, the email address on the account, a description of the dispute, and the relief sought. Either party may request an informal telephone or video conference during that period, and both parties agree to take part in good faith.

Any applicable limitation period, including the one (1) year period below, is tolled while the sixty (60) day period runs. Completing this process is a condition precedent to filing, and either party may ask a court or the arbitrator to enforce it.

Which arbitration rules apply. If you are an individual and the American Arbitration Association determines that its Consumer Arbitration Rules apply to the dispute, the arbitration will be administered under those rules. Otherwise it will be administered under its Commercial Arbitration Rules then in effect, including the Expedited Procedures where the amount in dispute qualifies for them. The fee commitment below applies under either set of rules.

Arbitration fees. For any arbitration you commence against JournoReach, we will pay the portion of the American Arbitration Association's filing, administrative, and arbitrator fees that exceeds what it would have cost you to file the same claim in a court of the State of Wyoming, USA — unless the arbitrator determines that your claim was frivolous or brought for an improper purpose, in which case those fees are allocated under the applicable rules. Each party otherwise bears its own attorneys' fees and costs, except where a statute or these Terms provide otherwise.

Who decides arbitrability. The arbitrator, and not any federal, state, or local court, has exclusive authority to resolve any dispute about the interpretation, applicability, scope, enforceability, unconscionability, or formation of this arbitration agreement, including any claim that all or any part of it is void or voidable, and to decide whether any particular dispute is subject to arbitration. The only exceptions are that a court decides (a) whether the “No class or representative proceedings” paragraph below is enforceable, and (b) any question about the “Independent court waivers” paragraph below, which is not part of this arbitration agreement.

Your right to opt out. You may opt out of this arbitration agreement by emailing support@journoreach.com with the subject line “Arbitration Opt-Out” within 30 days of the date you first accept these Terms or, if you already had an account when this version took effect, within 30 days of the date you accept this version. Your notice must state your name and the email address on your account. Opting out affects only this Section; the rest of these Terms continue to apply, and disputes will instead be resolved in the courts identified above. Opting out will not affect your access to the Service in any way.

Small claims. Either party may bring an individual claim in a small-claims court of competent jurisdiction instead of arbitration, so long as the claim remains in that court and on an individual basis.

No class or representative proceedings. To the maximum extent permitted by applicable law, all claims must be brought in an individual capacity only, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of representative proceeding. If this paragraph is held unenforceable as to a particular claim or remedy, that claim or remedy — and only that claim or remedy — will be severed and heard in court, and the remainder of this Section will continue to apply.

Injunctive relief. Nothing in this Section prevents either party from seeking interim or injunctive relief from a court to protect its intellectual property or confidential information.

Independent court waivers. If any claim proceeds in court rather than in arbitration for any reason, including because the arbitration agreement above is held unenforceable in whole or in part: (a) the claim must be brought in an individual capacity only; and (b) each party waives any right to trial by jury. Clause (a) does not apply to a claim or remedy severed under “No class or representative proceedings” above on the ground that an individual-basis requirement is unenforceable as to it; clause (b) applies to every claim heard in court, including any severed claim. This paragraph is independent of and severable from the arbitration agreement above and survives any holding that the arbitration agreement or any part of it is unenforceable.

Time limit on claims. Any claim arising out of or related to these Terms or the Service must be filed, whether in arbitration or in court, within one (1) year after the cause of action arose; otherwise, the claim is permanently barred. This paragraph does not apply to claims for indemnification under Section 15 (Indemnification), or to any claim for unpaid fees.

Survival. This Section survives termination of these Terms and closure of your account.

18. General Provisions

Entire agreement. These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and JournoReach regarding the Service and supersede all prior agreements, communications, and understandings, whether written or oral.

Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will continue in full force and effect.

No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later. No waiver is effective unless made in writing and signed by an authorized representative of JournoReach.

Assignment. You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, reorganization, or sale of assets. Any attempted assignment in violation of this Section is void.

Force majeure. We will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, civil unrest, government action, labor disputes, internet or telecommunications failures, third-party service provider failures, or pandemics.

No agency. Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between you and JournoReach.

No third-party beneficiaries. These Terms do not confer any rights or remedies on any person other than the parties.

Notices. We may give you notice by posting on the Service, by email to the address associated with your account, or by any other reasonable means. Notices to JournoReach must be sent to support@journoreach.com.

Headings. Section headings are for convenience only and do not affect interpretation.

19. Contact

Questions about these Terms? Write to us at the address below, or email us at support@journoreach.com.

Dropping Alphas Media LLC
30 N. Gould Street, Suite R
Sheridan, WY 82801
United States
support@journoreach.com

Version 2.0 · Effective 2026-09-01 (UTC)